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Разработка и внедрение ключевых показателей эффективности (KPI)
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Конечный успех стратегии перемен в большей степени зависит от того, как эти перемены введены и внедрены, чем непосредственно от достоинств этих новшеств. Удачная и успешная разработка ключевых показателей эффективности позволяет отслеживать результаты по действительно важным (ключевым) процессам организации, тем самым позволяя оперативно реагировать на все изменения, происходящие в организации. Что несомненно влечет за собой успех в реализации стратегии. Успешность разработки и внедрения ключевых показателей эффективности основывается на 4 основных принципов:
- Партнерство сотрудников компании, основных поставщиков и потребителей
- Перенесение усилий на главное направление деятельности компании
- Интеграция процессов оценки показателей, отчетности и повышения производительности
- Согласование производственных показателей со стратегией
В результате работы консультантов ERM Group клиент получит:
- Разработанную целостную стратегию развития KPI
- Идентификацию общекорпоративных критических факторов успеха, выбор показателей производственной эффективности на уровне команд, а так же решающий KPI для всей организации.
- Разработанную систему отчетности для всех уровней
- Скоординированную систему применения решающих KPI
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