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ERMG - Создание модели и механизмов функционирования Общего центра обслуживания Стратерия Финансы Человеческий капитал Система управления рисками
 
 
 
Создание модели и механизмов функционирования Общего центра обслуживания

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Создание модели и механизмов функционирования Общего центра обслуживания
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Модель общего центра обслуживания (ОЦО), применяемая во многих крупных западных компаниях, находит спрос и в России. Крупным российским предприятиям новая схема ведения бизнеса позволит не только существенно сэкономить на издержках, но и сделать систему управления более прозрачной. Суть решения ОЦО заключается в передаче типовых оперативных функций предприятий или подразделений компании специализированному общему центру с тем, чтобы бизнес-единицы компании могли сосредоточить свои ресурсы на решении целевых задач, не теряя при этом своей самостоятельности.
Основные влияющие факторы при разработке модели ОЦО применительно к конкретной компании:
1. Распределение обязанностей (бизнес-процессов) между ОЦО и предприятиями;
2. организационно-функциональная структура ОЦО;
3. выбранная ИТ-платформа и информационная инфраструктура;
4. уровень развития персонала и корпоративной культуры;
5. территориально-географическая структура организации.

С учетом специфики деятельности компании определяются практически все параметры будущего ОЦО (организационно-правовая форма, местоположение, программное обеспечение и т. д.). К числу несомненных преимуществ модели ОЦО следует отнести то, что работа по развитию центра и передаче ему новых функций может идти постепенно. У компании всегда существует возможность выбрать приемлемый сценарий своего дальнейшего развития в зависимости от оперативных текущих приоритетов управления и долгосрочной стратегии развития.
В результате работы консультантов ERM Group клиент получит:
  • Сокращение уровня общефирменных затрат на 10% и более.
  • Решение проблемы острой нехватки квалифицированного персонала в регионах.
  • Централизация функций, повторяющихся во многих структурных подразделениях.
  • Мотивации компании на оптимизацию бизнес-процессов и информационных технологий.



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Стратегия    Финансы    Человеческий капитал    Система управления рисками    Стратегия

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